Help

[Leon]

Hi I'm a driving instruction and currently not working is there any help available for me with my bill till I'm back working again??

[MI5]

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

[J2B]

I called the 0800 number but still ended up with customer services. I was told to wait until my bill is due and call back then to be put through to the payments team.

[J2B]

Call them, email in and ask for help if you don't get help on the phones. They are being helpful if you get through to the right people, I was told they have a number of options to help people who really are in difficult situations, as many are at this time.

[jonsie]

Calling is the only option at the moment apart from the community. We can nly redirect them to the phones for account issues.