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Anonymous
Not applicable
If I pay off my phone plan, does this cANcel the airtime plan and contract and leave me free to join a different network provider?
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MI5
Level 94: Supreme
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Not automatically.
You can pay off the phone part and leave the airtime tariff running if you want or pay phone and cancel airtime - It's your choice but you need to tell O2 which you want.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino
Level 84: Resplendent
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Yes. If you want to keep your number, ask for your PAC first. 

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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Registered:
Message 3 of 5
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MI5
Level 94: Supreme
  • 144662 Posts
  • 634 Topics
  • 27731 Solutions
Registered:
Not automatically.
You can pay off the phone part and leave the airtime tariff running if you want or pay phone and cancel airtime - It's your choice but you need to tell O2 which you want.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
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Anonymous
Not applicable
PAC code help thread if your wanting to retain your mobile number.

http://community.o2.co.uk/t5/Discussions-Feedback/Obtaining-a-PAC-Code-from-the-O2-Network/m-p/54427...

Or if your not bothered to keep your number then give O2 notice to end the airtime as advised by call to O2 on 202.
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