Re: Hell

MH1 · ‎14-06-2018

I wouldn't make any call or receive any call last five dayes. Mine [REMOVED], only active text and data service. Please someone help me out from stupid o2 network.
[Removed]

MI5 · ‎14-06-2018

Use an alternative phone to call customer service http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎14-06-2018

Check for local problems here

https://status.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎15-06-2018

Hi @MH1, have you tried reaching out to Customer Service as advised by @MI5 or checking for network status following @jonsie's link? Let us know if you found out anything new or made progress on this

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