Google Play rewards

[Anonymous]

Hi
I've just upgraded my phone and part of the package was £10 Google play reward. Can anyone confirm how I receive this? My parcel arrived today and says it should have a Google play leaflet in it but it doesn't 😞 Does this mean I'm missing a code to redeem, or does it get credited via my bill? Thanks

[Cleoriff]

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@Cairdeas wrote:

I'm not surprised folks.  Bit underhand tho x

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Even so..with everything that has gone pear shaped recently with those Star Wars Priority promotions...The Google Play rewards and todays Black Friday mess up ...people need to complain.....This is not looking good for O2 if honest...

[Cairdeas]

True @Cleoriff..no wonder they're losing customers  x

[jonsie]

Problem is that O2 customer have no training whatsoever with promotions. There should be a dedicated team, even if only 2 or 3 people, to be trained up and to know everything there is to know.

O2 make it up as they go along has long been a justified criticism levelled at customer service. How can they produce terms and conditions after advertising the phone and promotion?

Every promotion, most Priority offers and even the competitions have been nothing short of a joke in the last 18 months. 

[Toby]

Hi guys,

I'll see if I can obtain an update in this and shall also let the team know about your thought on this.

I would also remind you all to adhere to our community guidelines please, regardless of how frustrating an issue is for you (and I do understand that). Here they are if you need a reminder.

[Cairdeas]

Got mine now thank you x

[viridis]

Good on ya frodo....
Nothing my end.... Yet

[Cleoriff]

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@Cairdeas wrote:

Got mine now thank you x

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Pleased for you @Cairdeas. You probably got the Lord's? (as he says he is still waiting...)

[Cairdeas]

Thank you @Cleoriff..aww..I hope @viridis gets his soon  x

[Cleoriff]

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@Cairdeas wrote:

Thank you @Cleoriff..aww..I hope @viridis gets his soon  x

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We live in hope....as he will be 'fewmin'....:smileysad:

[viridis]

....and I didn't win the star wars tickets.....


...seething