
on 05-01-2016 17:41
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on 05-01-2016 17:41
Hello all
I've recently relocated abroad and have been paying my bill from there (as I only had a few months left of the contract) without any problems. However, since last month I´ve not been able to use my cards, probably because they are not registered to my old UK address (even though that used to work fine). Sadly, I closed my UK Barclays account and now I have no way of paying the overdue bill, because O2 say they can't accept an international payment. Can that really be the case? Such a large company should be able to so with ease, as surely a number of their customers are located abroad.
Does any one know of a solution to this dilemma?
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on 05-01-2016 17:44
O2's banking details are on this link
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982
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on 05-01-2016 17:44
O2's banking details are on this link
http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/td-p/874982
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 05-01-2016 17:46
Yes unfortunately O2 won't accept payments from a non-UK card or account. Mind you, even customers in this country have been unable to make payments for the last month or so.
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on 05-01-2016 18:07
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on 05-01-2016 18:07
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on 05-01-2016 18:56
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on 05-01-2016 18:56
It honestly doesn't bode well for the OP as UK customers are having major problems making payments. Probably best to get someone in the UK to make a payment in a bank using these details for O2's account...
- Bank: HSBC
- Sort code: 40-02-50
- Account number: 11245163 (They would need the OPs account and mobile number to do this)
Veritas Numquam Perit
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on 13-01-2016 16:36
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on 13-01-2016 16:43
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on 13-01-2016 16:43
Just make sure you reference your o2 account number for traceability purposes.
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on 14-01-2016 09:28

