Getting new%20phone%20on%20o2%20but%20through%20a%20different%20company

[FlynnyG]

Hi, I'm due to upgrade but as I can't see a contract less than 36 months through o2 I am getting my new phone from somewhere else. I will still be on o2 and keeping my number. Do I need to speak to someone at o2 for this to go through?

[MI5 · Accepted solution]

@FlynnyG 

If you upgrade with the other company you will keep your number automatically, but if you take a new contract, you will need to call O2 to migrate your number to the new contract Guide: Migration & porting into O2  

[madasaf1sh]

@FlynnyG

You just need to press the - button next to 36 months and you can change the contract to between 3 and 26 months.

[FlynnyG]

Thanks but I tried that and there wasn't the option.

[FlynnyG]

Brilliant! Thank you.

[MI5]

You're welcome