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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
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  • 2 replies
  • 2 kudos

Resolved! Connection in spain

I am in Spain but cannot seem to connect to local networks using my pay monthly’s broadband sim In my iPad minis 4th gen?

Colin62 by • Level 1: Joiner
  • 608 Views
  • 2 replies
  • 0 kudos

Resolved! Data not working

Hey there.Two days ago I updated my bundle to 20GB for 20£ sth like that. I paid it online and I received a mail that the bundle would be activated. I tried to use the data but it didn’t work and it still doesn’t work. How can I reach someone from cu...

Jos_ by • Level 1: Joiner
  • 373 Views
  • 1 replies
  • 0 kudos

Resolved! Unexplained items on my bill

I have a number I do not recall ringing on my phone (it's not in my contacts) and some odd "picture message to email" lines on my bill. A summary of the relelevant litems is: Calls 19 Aug 17 12:40 0844xxxxxxx Service 2m 7s £1.093 -- what is this? Mes...

xyz1231 by • Level 1: Joiner
  • 2131 Views
  • 9 replies
  • 0 kudos

Resolved! adding myo2 accounts to another

hi i have 4 contracts with o2 and 3 of them are in 1 MYO2 account but 1 contract is on a separate MYO2 account i have tried so many time to migrate the lone contract with the others ,please please can someone help and please dont show me the pic of A...

troddie by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Resolved! Can I suspend my Account

I will be travelling shortly for 9 months. Can I suspend my O2 Account´s Monthly payment, and restart when I return?

EBAL by • Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Resolved! O2 is starting to *bleep* me off.

O2 is starting to *bleep* me off now because as I have a £33.92 to pay one extra charges they bared all my services so I can't make any calls or send any texts or use any of my date but I would thort they just bar me doing anything that will change o...

Luke30 by • Level 7: Part Timer
  • 416 Views
  • 1 replies
  • 0 kudos

Resolved! A couple questions about billing and click and collect

Hey I'm new to click and collect, I just ordered an iPhone 13 Pro Max and was wondering firstly, do I get my SIM card delivered to me or do I collect that alongside my device? I know the question sounds dumb but I just want to be sure beforehand. Als...

AR1694 by • Level 1: Joiner
  • 577 Views
  • 1 replies
  • 0 kudos

Resolved! Speaking with an agent about my bill

So the issue I have is with a barred service due to a change in circumstances, I cannot make an outbound call from my handset to an agent who works for o2 to discuss an arrangement to clear my arrears. Is there a number that can be provided so I can ...

Resolved! Pay monthly sim start date

Hi, my contract expires on 8th March. I am happy with my device, so I want to move to a 12 month Pay Monthly Sim. I was just wondering, if I ordered the sim today, when would the monthly contract start? Could I wait until 8th March to activate it the...

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