Solved: Number porting - going to O2 voicemail

oxfordmark · ‎29-03-2022

Morning all, my number is due to port to O2 from Vodafone. I just put my O2 sim in my phone, but it is still calling from the O2 number.

However, when i call the number i am keeping, it is going to O2 voicemail... Does this mean the number will be ported very soon?

I am expecting a call that I need to take.

MI5 · ‎29-03-2022

@oxfordmark

It would appear the port has started so just keep rebooting your phone until it comes online fully, which can take up to 24 hours but usually completes in 4 max.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-03-2022

@oxfordmark

It would appear the port has started so just keep rebooting your phone until it comes online fully, which can take up to 24 hours but usually completes in 4 max.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

oxfordmark · ‎29-03-2022

What happens to any voicemails left until then? will they be obtainable after the port?

MI5 · ‎29-03-2022

They should be saved against your number @oxfordmark

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

oxfordmark · ‎29-03-2022

The number has been ported, will i get any settings sent to my phone, for mobile data etc?

MI5 · ‎29-03-2022

@oxfordmark

No, that info is stored on the sim.

If using an iPhone, check Settings >Phone >My number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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