Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Combine bill

I would like a combined. Not separately airtime and device. Who can help

Resolved! Mobile billing issues

Recently joined 02 was told there's no cap only spent 10 to be told I've reached my limit now others and an 02 agent told me monthly limit is 30 but I've only spent 10 anyone else had this issue

Resolved! Number

Move my old number to 02

Resolved! I want to upgrade

Hi when is my contract up

Resolved! Monthly payment

Can i cancel my monthly payment asap?

Resolved! Disney + cancellation

How do I cancel disney +

Resolved! Turned down for Apple Watch credit - Excellent credit score 🤔

Hi I tried to add an Apple Watch 7 on to my account, £18pm. Got an email today to say it was declined. I have an excellent credit score with Experian (980/999). Is this normal for such a small ticket item (relatively speaking) ? thanks

Resolved! Activating SIM

Hi, I was told my SIM would be activated by 5pm. I have swapped it over and I have no signal. Tried putting in the SSN and it failed.

Resolved! Cancel how long

I placed a order earlier for a contract phone and have changed my mind I’ve rang 02 they say it’s cancelled but it’s still showing as processing in account how long does it take for it to be cancelled as I’d rather it get cancelled before the phone g...

Resolved! Lost phone

Hi I am currently abroad in Saudi Arabia and have lost my phone.I would like my sim to be suspended/blocked until I come back to the uk.

O2

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