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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 222160 Views
  • 2 replies
  • 2 kudos

Resolved! iPhone 13

I just upgraded to the iPhone 13 but it’s so much smaller than anticipated. I wanted to know if it’s acceptable to use the 14 day cancellation period to swap to the pro max? Just need advice from anyone who’s done similar. Is it straight forward or a...

Resolved! HUAWEI P30 DOESNT READ SIM CARD

Hi there about a week ago my Phone stoped working I been to a O2 store to find out why my monthly pay is right its been out of my ACC and i do t have any fees to pay, The Phone doesn't READ any SIM CARDS and it says MOBILE NETWORK is not working.. Pl...

Ricardo12 by • Level 1: Joiner
  • 659 Views
  • 3 replies
  • 0 kudos

Resolved! Can I set up a payment plan for unpaid bill's?

Having a tough time with money and I'm paying for two sim contracts, I'm wondering if there is a way to pay the current debt in installments, and if so how can I do this? Many thanks.

Stone by • Level 1: Joiner
  • 1214 Views
  • 1 replies
  • 0 kudos

Resolved! Account shut off after payment arrangement

New jobI recently started a new job and because I've had to pay out for uni from and stuff I was tight on money. I called the payment team to make sure that I could explain myself and come to some sort of agreement. It was arranged for me to have my ...

Fspixer93 by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos

Resolved! Rip off charges

How has my son's phone got two £30 charges from Sony when the contract was set up it had payment limits, also why is it impossible to contact o2?

77PJ by • Level 1: Joiner
  • 317 Views
  • 1 replies
  • 0 kudos

New phone and sim

Hi I have received a new phone and sim which i need to register but when you send the code i can't access it because my old phone is broken thanks

Resolved! O2 discount

Today start of my new tariff and today my new phone arrive I apply with o2 open to claim my discount but now it say I’m not eligible for discount I work with Nhs every time I applied for discount they said I’m not eligible

Resolved! Phone stolen

Hello I had a phone stolen and need a new SIM with old bill still going name is Jason Melling old no is xxxxxxxxxxx and membrul name is Queeny and amount was 15 pound a mouth [mod edit: please do not post phone numbers on the public board. Thanks!]

Jmelling by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos
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