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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237459 Views
  • 2 replies
  • 2 kudos

Resolved! Reset Network Settiings and no Mobile Data

Ive just reset my network settings as I was having trouble with my hotspot, and now I cant access any mobile data for apps, internet etc I've changed my mobile settings to mobile.o2.co.uk and user/password to o2 and p as advised on O2 help but still ...

Crazyness after upgrade - and now phone cut off

I've been an O2 customer since 2006, and last Monday (today is Wednesday), I rung to upgrade my 50Gb data package to unlimited. I'm out of contract, and have since bought a new iPhone13. When I bought it, I got a 5G sim, and ported my number onto the...

Resolved! Data abroad

Why is my data not working in Spain?I have a monthly tariff and it should work automatically, have I missed something?

Steveeboy by • Level 1: Joiner
  • 427 Views
  • 1 replies
  • 0 kudos

Resolved! O2 being undercut by Virgin

I’m getting to that time again where I have the option to upgrade my Apple XR and move onto another plan which offers more data than the plan I’ve been on for the past 3 years. I quite fancied the iPhone 13 unlimited data plan. However I had a quick ...

Del_M by • Level 1: Joiner
  • 385 Views
  • 1 replies
  • 0 kudos

Resolved! Extension on bill

Hi there I am looking for an extension on my bill as I have been self isolating and have there for not receiving wages till I am back to work could u help please

Resolved! Order accepted?

I recently placed an order for a Surface X Pro and paid the initial £20.00 upfront payment.I was told in an email the following:"Thanks for your order - it's now full steam ahead at our end.We'll process your order as quick as we can, so it will be i...

Resolved! Contract ending

Hello, my contract ends on the 14th of March And I no longer wish to continue the contract.Do I cancel after I pay my last bill or does it have to be sooner.

Resolved! Air time no longer needed

Hi does anyone have an email address I can use to get through to a human at O2 please?I am paying for a mobile phone for my daughter which has been stolen.She has replaced it and is paying for that one herself.Since I don't need any airtime I have st...

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