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Direct Debit

Anniever
Level 1: Joiner
  • 1 Posts
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Hi I wanna know how to start my direct debit again. Because the Phone and the number has been lost. I don’t know how to make payment through  the website I already put my card there. The o2 app isn’t available to me. I cannot log in without the sim. 

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MI5
Level 94: Supreme
  • 147240 Posts
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@Anniever 

You need to report the loss to o2 Guide: Lost or Stolen O2 Device? - How to Report it 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 147240 Posts
  • 636 Topics
  • 28301 Solutions
Registered:

@Anniever 

You need to report the loss to o2 Guide: Lost or Stolen O2 Device? - How to Report it 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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