Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sharing data rollover

I have been charged 25 pound for sharing data rollover. I have no one to share my data with and have not used all my data this month what have i been charged for

Resolved! Moved abroad - need to cancel UK contract

Hello, I've moved abroad and have a new sim card with African provider. I need to cancel my o2 contract but have lost my sim card. Any advice? Jack

Resolved! How to get back to live chat

Anybody got the link to get back to live chat, got cut off

Resolved! premium rate calls

I've been charged for apparently making premium rate call. I've never erceievd an invoice, or a list of the numbers calleed.

Resolved! Any problems making calls

Has anyone else having problems making calls just now, I live in aboyne Scotland and desperately need to call the doctors but it says I'm being transferred because of a billing issue but it's been paid.

Signal

My signal is very very poor in and around the trafford area. I can not make calls or send txt. I use my phone for work purposes and it’s causing my lots of issues…… this has been going on for well over 2 weeks now. I’ve lodged many issue reports and ...

Resolved! Need a new sim

I have lost my devise and need to order a new sim card

Resolved! Roaming in Alaska

Does anyone know why Alaska is excluded from USA under 02 Travel?What are the roaming rates for Alaska?

Resolved! Should I cancel and reorder? :/

So... background is, Im not good with patience... I ordered the S22 Ultra in Green on 17th Feb and it said upto 2 weeks delivery... however, if I cancel and reorder the black I can get it on Friday... Im torn between the two options... just wanting t...

Resolved! O2 Disney plus extra

I can’t activate Disney plus as an extra very frustrating I have an existing account and it is doesn’t work I tried a new account it still doesn’t work

O2

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