Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No network no issues with coverage

No network and no data for at least 3 days. I don't go out much at the moment, figured at first it was a one off glitch. It could have been very dangerous as I went to a new fitness class on an industrial estate the other night and only realised when...

Resolved! Claiming ear pods

I purchased my pay monthly phome last year, December, and I can claim free ear pods, but need proof of purchase, there is no email that has been sent me, also read it was on my O2 app, but can't find it there? Does anyone know where to find it??

Resolved! Bill

Can someone please explain why my bill is so much higher than last month?

Resolved! virgin media broadband upgrade

I have not had the upgrade to my Virgin Media broadband as said when i joined 02

Resolved! I want to leave please make it easy

Hii want to terminate my contract. Gave pac to new network provider and since then I can’t get into the app, it’s impossible to find a phone number to call you. Can you confirm if my contract is terminated?

Resolved! No Volt!

I have full Virginmedia services yet am told that I do not at my address! What's the problem?

Resolved! How can I cancel a contract when I don't have an O2 phone to call 202 on??

How can I cancel a contract when I don't have an O2

Resolved! Thieves

i'd like to terminate my contract , locked into 3 years with extortionate rates and after being loyal throughout my military service to o2 they have given me nothing in return. Awful awful company. How do i go about doing this?

Resolved! Pac code

Thank goodness my contract is finally to an end with 02 the robbersHow can I get my Pac code?

Resolved! Not have signal in Dominican Republic

Hello I dont have signal in Dominican Republic and I need to receive a text message urgently how can i activate this pls someone help me

O2

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