I’ve topped up 15 and wouldn’t let me get bundle. Now I’ve done it again and still won’t

[-45Robbiewoods]

I need £15 rolling plan added to my account today or I’ll never use o2 again u have already scammed £15 off me I’ve added more if I don’t get my rolling plan I’ll be leaving and reporting you 

[Enlli · Accepted solution]

Rolling plan top ups are taken from your card payments. Any other payments go towards costs not included in your plan

Pay As You Go: Introducing "Rolling Plans" 

[Oxonian]

If you have topped-up your PAYG "account" incorrectly @-45Robbiewoods, you can spend the funds on a Big Bundle :-

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles