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Level 1: Joiner
Posts: 1
Registered: ‎17-11-2018

Getting In touch

Hi, Anyone know how you are actually able to get in touch with anyone at 02 ????

Been trying for three days. Last try on hold for 30 minutes before giving up. Live chat never seems to work. Hopeless.

Level 70: Enigma
Posts: 16,810
Registered: ‎31-03-2010

Re: Getting In touch

@Wolseley1660 I think they've been a bit busy today....https://status.o2.co.uk/


Posts: 115,461
Topics: 571
Solutions: 15,801
Registered: ‎04-04-2012

Re: Getting In touch

Call between 8 and 8.30 am.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 83,892
Topics: 579
Solutions: 4,219
Registered: ‎04-01-2009

Re: Getting In touch

Former Staff
Posts: 7,869
Registered: ‎23-07-2014

Re: Getting In touch

Hi @Wolseley1660, just wanted to check if you were able to contact customer service in the end as it's been a few days since you last posted? As @jonsie mentioned above, perhaps the community could advice with your query? Smiley Happy

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