Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎17-11-2018

Getting In touch

Hi, Anyone know how you are actually able to get in touch with anyone at 02 ????

Been trying for three days. Last try on hold for 30 minutes before giving up. Live chat never seems to work. Hopeless.

Highlighted
Level 63: Greatness Assured
Posts: 12,124
Registered: ‎31-03-2010

Re: Getting In touch

@Wolseley1660 I think they've been a bit busy today....https://status.o2.co.uk/

I DO NOT WORK FOR O2

Image and video hosting by TinyPic
Posts: 86,615
Topics: 528
Solutions: 10,872
Registered: ‎04-04-2012

Re: Getting In touch

Call between 8 and 8.30 am.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 67,899
Topics: 544
Solutions: 3,363
Registered: ‎04-01-2009

Re: Getting In touch

Anything we can help with?

Community Manager
Posts: 5,424
Registered: ‎23-07-2014

Re: Getting In touch

Hi @Wolseley1660, just wanted to check if you were able to contact customer service in the end as it's been a few days since you last posted? As @jonsie mentioned above, perhaps the community could advice with your query? Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature