Fraud

[Anonymous]

I took contract of Samsung Galaxy s6 edge plus and 1 tablet free from o2 kirkgate shop bradford that time there was new years offer and it was for £58 after that time they keep charging me £72 every month I went back to the shop they said next week we will sort this out and it has been a year now they're still sorting that out and o2 company made my account default very good company everyone should try this.

[MI5]

Ah, I see. Well definitely raise a complaint as I advised earlier.
Good luck.

[Anonymous]

How and to who

[Anonymous]

Shop guy giving me time and customer service are saying go back to shop

[Cleoriff]

The complaints link is given in the contact us section @Anonymous However to make it easier use this http://www.o2.co.uk/how-to-complain

[MI5]

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@Anonymous wrote:
How and to who

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From the link I gave in my first reply to you this morning.

[Anonymous]

I think this company is fraud it was my mistake that I took contract from o2 I remember when I took contract there was a lady she said to me don't get anything from here go to 3 or that time it was orange now it's ee but stupid me I believe o2 not that lady but I am thinking now the lady was right i know o2 is fraud company

I tell you something I have 2 contracts on ee and they are perfectly fine with me and I am with them no extra charges no trouble free bill through the post perfectly fine.

[MI5]

As we have explained. You need to speak to customer service to get this sorted. If O2 have made an error, they will fix it for you.

[Curr946]

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@Anonymous wrote:
Curr946 I don't need any sympathy from you

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And this comment confirms what we are all thinking. I get its easy to just cancel a direct debit and say, stuff you o2, your wrong. But your actions led to the default.....

[jonsie]

Personally I would certainly not put up with an error for 12 months. Make the complaint and let us know how you get on.