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Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Fraud

Ah, I see. Well definitely raise a complaint as I advised earlier.
Good luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
Posts: 0

Re: Fraud

How and to who
Anonymous
Posts: 0

Re: Fraud

Shop guy giving me time and customer service are saying go back to shop
Posts: 72,656
Topics: 685
Registered: ‎14-01-2013

Re: Fraud

The complaints link is given in the contact us section @Anonymous However to make it easier use this http://www.o2.co.uk/how-to-complain

*The Game Is On*


Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Fraud


@Anonymous wrote:
How and to who

From the link I gave in my first reply to you this morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Anonymous
Posts: 0

Re: Fraud

I think this company is fraud it was my mistake that I took contract from o2 I remember when I took contract there was a lady she said to me don't get anything from here go to 3 or that time it was orange now it's ee but stupid me I believe o2 not that lady but I am thinking now the lady was right i know o2 is fraud company

I tell you something I have 2 contracts on ee and they are perfectly fine with me and I am with them no extra charges no trouble free bill through the post perfectly fine.
Posts: 88,206
Topics: 532
Solutions: 11,382
Registered: ‎04-04-2012

Re: Fraud

As we have explained. You need to speak to customer service to get this sorted. If O2 have made an error, they will fix it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 2,174
Topics: 124
Kudos: 176
Solutions: 44
Registered: ‎06-11-2014

Re: Fraud


@Anonymous wrote:
Curr946 I don't need any sympathy from you

And this comment confirms what we are all thinking. I get its easy to just cancel a direct debit and say, stuff you o2, your wrong. But your actions led to the default.....

Current Phone: Sony Xperia XZ Premium
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Posts: 70,190
Topics: 547
Solutions: 3,426
Registered: ‎04-01-2009

Re: Fraud

Personally I would certainly not put up with an error for 12 months. Make the complaint and let us know how you get on.