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Extra sim

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Ae
Level 1: Joiner
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on ‎10-12-2018 11:45

on ‎10-12-2018 11:45

To whom it may concern i recently ordered a extra sim for my daughter and it never arrived and now i am getting charged for it i would like to know what is going to happen about it as I ain't paying for something i never received
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MI5
Level 94: Supreme
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‎10-12-2018 11:48 - edited ‎10-12-2018 11:49

‎10-12-2018 11:48 - edited ‎10-12-2018 11:49

Hi @Ae 

You need to contact customer service as we can't help here, sorry.

 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 153530 Posts
  • 653 Topics
  • 29306 Solutions
Registered:

‎10-12-2018 11:48 - edited ‎10-12-2018 11:49

‎10-12-2018 11:48 - edited ‎10-12-2018 11:49

Hi @Ae 

You need to contact customer service as we can't help here, sorry.

 http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
Level 94: Supreme
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on ‎10-12-2018 11:49

on ‎10-12-2018 11:49

@Ae

This isn't customer services. You need to phone them and explain whats happened/

https://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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on ‎12-12-2018 10:12

on ‎12-12-2018 10:12

Hi @Ae, did you get a chance to chase this up with Customer Services since you last posted? Are you all sorted now?

 

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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