Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Consolidated Bill for Airtime and Device Plan

Hello, I need a consolidated Bill for my O2 Iphone contract. Currently I can see 1 bill for airtime and another a credit agreement. I need a consolidated Bill with both the charges (Device plan and airtime). Please help. Thanks,Jayant

Not receiving texts

Any ideas why I am not receiving texts after set up.

Roaming issues

Why doesn’t google maps work when on roaming? I have both roaming and mobile data on and the APN set to mobile.o2.co.uk and 4G disabled. I’m currently getting 3G ok.

Resolved! Still no phone unlock!!!!!

Still waiting after two weeks almost,first request via phone no advised would be unlocked within 7 days!,nothing!last Wednesday tried live chat,was advised that no record of unlock request existed ,however confirmed that she had completed necessary f...

Resolved! Calling abroad from the UK

Good Morning, Im on o2 Pay monthly just now. I checked on http://international.o2.co.uk/internationaltariffs/calling_abroad_from_uk and typeed in "Netherlands"and it came back quoting a cost of £1.50 per minute... Blimey! thought I. Anyway, thsi morn...

Resolved! Off to Marrakech

I am off to Marrakech in the morning. If I connect to the hotels WiFi, will I still be charged?I expect to be charged if roaming but hoped I wouldn't if using the WiFi facilities

Resolved! Unlocking my phone

I have tried to unlock my phone via the app nothing I spoke to a guru who said nothing had been submitted and that they would send the request still nothing I feel like I’m being ignored haven’t had no txt or email and I desperately need this unlocki...

Resolved! Sim with different number

with new sim how i change number to old one?

Resolved! My contract ends next week

Hi allmy o2 contract ends next week I am currently on tariff unlimited text and calls plus 5gb data for £21 per month my question is I know my mobile contract finish’s but what about my air time does it change to cheaper price or stays the same o2 ha...

Resolved! Roaming not working in Amsterdam

My Samsung A3 isn't working in Amsterdam. My partner has the same phone and it connected automatically! I have checked my account and everything seems ok, any suggestions?

O2

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