cancel
Showing results for 
Search instead for 
Did you mean: 

Direct Debit Returned - when will The company try to take the DD again?

AJ
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on the 8th i was supposed to pay a DD to O2. it was returned to me because of insuficent funds. I now have those Funds but i suffer from social anixety and would prefer to not to make a phone call. Will O2 attempt to take the DD again in a few days to save me the trouble of making a phone call?

Message 1 of 4
5,558 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 95682 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Unfortunately they won't claim the dd again so you need to make a manual payment.

You can do this online or over the phone. There is an automated system too.

Alternatively, use live chat or ask a friend to make payment using your debit card.

View solution in original post

Message 2 of 4
5,546 Views
3 REPLIES 3

jonsie
Level 94: Supreme
  • 95682 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Unfortunately they won't claim the dd again so you need to make a manual payment.

You can do this online or over the phone. There is an automated system too.

Alternatively, use live chat or ask a friend to make payment using your debit card.

Message 2 of 4
5,547 Views

MI5
Level 94: Supreme
  • 151792 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Make the payment through your MyO2 app.
It's quick and easy @AJ
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 4
5,526 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @AJ, and welcome to the forum Wave It looks like the replies above answered your question but if there's anything else we could help you with, give us a shout!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
5,489 Views