Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! data

I would like to top up someone elses data can i do this from my phone?

Resolved! finding an old contract phone number to unlock icloud

My mum bought my son a contract IPhone 5c some years ago (6-7yrs ago) as a present. I still have the phone, but my son transfered the sim into an Iphone 6 a few yrs ago then lost his phone. he bought another IPhone 6 & has since used O2 PAYG sim. He ...

Resolved! Itemised Bill

How do i print an itemised bill out that shows all calls and texts have ordered 3 one arrived but covered the wrong date i need to be able to download this so i can forward as an email? When i download the bill it doesnt show all calls and texts ie d...

IPad Warranty

Can somebody at o2 please confirm the following, I have asked in store and via customer services but with different answers each time. if I sign up to a 24 month contract for an iPad and in month 14 it goes faulty due to a software issue (not dropped...

Resolved! being charged for premium services on my mobile broadband

Hi, have spoken to the guru's but i was hoping someone could give me some more details before i talk to fraud tomorrow and the person couldn't really give me much help I checked my mobile broadband today and have been charged by two companies for abo...

Resolved! Changing contract holder/upgrading phone

Hi there, When I was younger and didn't have a full-time job, my mum created a contract with O2 so that I could have a mobile phone. Now I am paying for the contract and it is time for me to upgrade my phone - however, because I am using the same num...

Resolved! Bolt on

How do I take a Bolt on off my account i.e. travel....thanks

Resolved! Viewing Bill on MyO2 App

Anyone any ideas how I see my bill on the O2 my o2 app?I have no “options” shown

Resolved! Voicemail

Wat number do I us3 to reset my voicemail it asking for number ???Thanks

Cannot register email for official discount

I have bought a new o2 number and I have been trying to register my official email I’d to avail the work discount . O2 is refusing to accept the email id. I called the helpline and they refused to help saying I will receive a call back.not sure how I...

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