Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237911 Views
  • 2 replies
  • 2 kudos

Resolved! Number porting from Giffgaff Payg to 02 paym

I would like to port my number asap. The forms won't load for me to do this online and I can't get through on the phone cam someone help please I have a pac code x

Resolved! Amazon Vochers

My wife recommended me to o2 5 months ago and we still haven't received our £50 Amazon vouchers. I'll call a few times and was told they would be sent but still nothing.

Anonymous by Not applicable
  • 2947 Views
  • 8 replies
  • 0 kudos

Resolved! Charges of £4.16

I am currently in Kos, Greece and have O2 travel, for some reason I have been charged £4.16 does anyone know why?

tina7 by Level 1: Joiner
  • 3270 Views
  • 8 replies
  • 0 kudos

Resolved! contract

how do I cacel my cotract

jm by Level 1: Joiner
  • 1099 Views
  • 1 replies
  • 0 kudos

Resolved! Conference calling charges

Hi, I'm a pay monthly customer and I just has CS activate the conference/merge calls option on my sim.Could someone please advise up to date call charge details for using the conf call option. I did search the community and did find some data on this...

steve38 by Level 1: Joiner
  • 8193 Views
  • 7 replies
  • 0 kudos

Resolved! Free tablet Samsung A 10 with S9

I purchased my S9 nearly 3 weeks ago but still no sign of my free tablet or any dispatch notification. I was told it would be dispatched after 14 days (when the cooling off period ends and I cant return the phone) and that it can take up to 40 days, ...

MattS9 by Level 1: Joiner
  • 7126 Views
  • 21 replies
  • 0 kudos

Resolved! Additional Charges (abroad)

I’ve picked up £12.90 of additional costs whilst in Canada and the USA. I have had Data Roaming switched off the whole time and have not made or received any calls. I have sent 3 or 4 texts but only when on WiFi. Please can someone help me understand...

Caro977 by Level 1: Joiner
  • 3203 Views
  • 8 replies
  • 0 kudos

Resolved! Roaming

I can't get mobile data. I am in France and I've had the text saying welcome to France etc. Roaming is switched on but keep getting could not activate data networking. The carrier is showing as Bouygues. I have tried switching it off and on again sev...

Resolved! O2 Address

Does anyone know the o2 address to send a letter of termination for a contract to? O2 are unable to provide me with one.

Bradders by Level 1: Joiner
  • 1612 Views
  • 6 replies
  • 0 kudos