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AJ
Level 1: Joiner
Posts: 1
Registered: ‎10-12-2018
Accepted Solution

Direct Debit Returned - when will The company try to take the DD again?

[ Edited ]

on the 8th i was supposed to pay a DD to O2. it was returned to me because of insuficent funds. I now have those Funds but i suffer from social anixety and would prefer to not to make a phone call. Will O2 attempt to take the DD again in a few days to save me the trouble of making a phone call?

Posts: 70,190
Topics: 547
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Registered: ‎04-01-2009

Re: Direct Debit Returned - when will The company try to take the DD again?

Unfortunately they won't claim the dd again so you need to make a manual payment.

You can do this online or over the phone. There is an automated system too.

Alternatively, use live chat or ask a friend to make payment using your debit card.

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Posts: 88,232
Topics: 532
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Registered: ‎04-04-2012

Re: Direct Debit Returned - when will The company try to take the DD again?

Make the payment through your MyO2 app.
It's quick and easy @AJ
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎18-04-2018

Re: Direct Debit Returned - when will The company try to take the DD again?

Hi @AJ, and welcome to the forum Wave It looks like the replies above answered your question but if there's anything else we could help you with, give us a shout!

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