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End of Contract

MrToeKnee
Level 1: Joiner
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Hi, my contract is ending at the beginning of January and my last bill has just come through. I plan on switching network and understand I just need to request a PAC code to do this. My question is now that I have received my last bill, if I request my PAC code and change my number over to the new network, will my contract automatically end and stop anymore payments? Thanks
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MI5
Level 94: Supreme
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@MrToeKnee 

Your contract will end as soon as your number ports. There should not be any further charges as you pay a month in advance Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120514 Posts
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Registered:

@MrToeKnee 

Your contract will end as soon as your number ports. There should not be any further charges as you pay a month in advance Guide: Cancelling Your Contract 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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@MrToeKnee 

Just to add to @MI5's info above, do NOT cancel your direct debit until your O2 balance stands at 0.00.

This is simply a precautionary measure.

Best of luck with your new network. thumbsup

*The Game Is On*

Girl in a jacket
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