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Do O2 match other network deals

Citrasena
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on ‎09-05-2020 16:46

on ‎09-05-2020 16:46

Hi, I’ve been with O2 a number of years now and have been holding off upgrading my phone for quite a while.
I’d like to upgrade now to the SE but Sky mobile have a better deal.
Would O2 match the deal to keep loyal customers or not? Thank you
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MI5
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on ‎09-05-2020 16:52

on ‎09-05-2020 16:52

No, O2 don't price match.
You might get a discount if you call upgrades though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Citrasena
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on ‎09-05-2020 16:54

on ‎09-05-2020 16:54

Thank you for the reply, is there a separate number for upgrades?
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Bambino
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on ‎09-05-2020 17:10

on ‎09-05-2020 17:10

@Citrasena All numbers for customer service are here: Guide: Coronavirus Community Help and Support 

You're better off looking on your My O2 page to see what upgrades are available to you: http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2



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MI5
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on ‎09-05-2020 23:54

on ‎09-05-2020 23:54

@Citrasena 

You should get an option to talk to an adviser about upgrades by just calling 202 during opening hours.

Calling around 8.00 am is best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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