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Citrasena · ‎09-05-2020

Hi, I’ve been with O2 a number of years now and have been holding off upgrading my phone for quite a while.
I’d like to upgrade now to the SE but Sky mobile have a better deal.
Would O2 match the deal to keep loyal customers or not? Thank you

MI5 · ‎09-05-2020

No, O2 don't price match.
You might get a discount if you call upgrades though.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Citrasena · ‎09-05-2020

Thank you for the reply, is there a separate number for upgrades?

Bambino · ‎09-05-2020

@Citrasena All numbers for customer service are here: Guide: Coronavirus Community Help and Support

You're better off looking on your My O2 page to see what upgrades are available to you: http://www.o2.co.uk/myo2

I DO NOT WORK FOR O2

MI5 · ‎09-05-2020

@Citrasena

You should get an option to talk to an adviser about upgrades by just calling 202 during opening hours.

Calling around 8.00 am is best.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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