Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I want a second phone number but on contract?

I want a second phone number for like literally a day. Can I use an a cheap o2 sim to get it and then put in my actual sim when I done with the thing?

fraud

I need an email for O2 fraud. Cannot get through on calls. This forum suggested Skype, which worked after being cut off. O2 told me I had to email fraud but the address they gave does not work. I need an email or contact asap please.

Resolved! Looking at leaving 02

Hi I can get a deal with sky mobile that will save me £8 a month with a new iPhone 11 128gb for £40 which is £8 a month cheaper,I can also a 256gb for £43 a month which is £9 .20 cheaper per month,wanted to see if 02 will price match

Disconnected

I have been disconnected

Resolved! Extra - disney+

Hi,I added disney plus as my extra. It said free for 6 months then £5.99 after. Am i able to cancel after the 6 months?

New phone

hi I've just received my new s20 today and the new charger won't work what are my options?

Resolved! Premium Texts charges

I have been subscribed to premium text service without my knowledge. I feel like it is a scam by whoever had my phone number. I have not sent any texts to that number, but received from them 'you are now subscribed for premium texts 3x £3.50 a month....

Problems with My O2 App

Is anyone having problems with my o2 app? It worked first of all then said there is an issue-when trying to look at my usage. Everything else works. Plus I’ve tried logging in online on safari and there is no issues with that version.Anyone else find...

Resolved! Direct debit

I changed my name on my o2 account but the direct debit is still showing in my maiden name. I'm now changing my Direct Debit details as I have a new bank account but the name on the account is incorrect.

Resolved! PAC Code not working

I'm trying to move my phone number from my old (O2) phone to a new (EE) one. I have texted PAC to 65075 and was sent a code. I went through the process to change it over online and was told that I'd receive a text on the day it was supposed to change...

O2

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