Solved: Delay to New Order

S_Roberts · ‎26-07-2019

I placed a new order on the 17 July 2019 and I've not heard anything since.

Please can you provide me with an update ASAP as this is now required urgently.

Thank You

Sarah

MI5 · ‎26-07-2019

Hi @S_Roberts

This isn't customer service so we are unable to answer you directly.

Please see contact info and how to track orders here Guide: How to find help & contact O2

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-07-2019

Hi @S_Roberts

This isn't customer service so we are unable to answer you directly.

Please see contact info and how to track orders here Guide: How to find help & contact O2

http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎29-07-2019

Good morning @S_Roberts, and welcome to the community

Did you manage to find out more about your order over the weekend? Let us know how you get on please!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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