Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Change Name of bank account holder in payment details

How can I change the Name of the bank account holder in change payment details section?My phone was bought by my husband but the monthly payments are made by me.But in payment details, I can see my bank account details but the name of the bank accoun...

Resolved! Virgin £9 cheaper per month

I have been with O2 for years and like the service, But Virgin are £9 a month cheaper. Over 3yrs thats quite a saving. My wife is with Virgin so I know that they are good too.Do O2 price match?

Resolved! transfer Nr

Hallo! How do I transfer my old Talktalk tel. Number to new o2 phone. Thanks!

Resolved! Delay to New Order

I placed a new order on the 17 July 2019 and I've not heard anything since. Please can you provide me with an update ASAP as this is now required urgently. Thank You Sarah

Resolved! New o2phone keeping my number

I’ve just got a new phone which is pay monthly. I’m staying with o2 and I want to keep my number

Resolved! monthly rolling contract

I have been told that when my contract expires the system will automatically move me to a monthly rolling contract untill I give notice, and that "As of now" I can continue using the same tariff. I am happy with my current tariff but was also told th...

Resolved! SIM CARD

himy phone has broken ab=nd need a new phone lus a new simcard as that will not work ...if i get a new simcard cani keep my own number

Resolved! Huge bill

I've been charged for calls that were supposed to be capped also extra charges when I'm not able to use my phone??

Resolved! Use phone abroad?

Will I be able to use my phone in Spain, France & Italy?

samsung a50

any tricks to get the samsung A50 working its just died have it on the charger battery life was near full wouldnt even have it i month will bring it back to the o2 shop in morning

O2

Forum Posts