on 05-08-2024 21:12 - last edited on 05-08-2024 22:52 by Mike_T
on 05-08-2024 21:12 - last edited on 05-08-2024 22:52 by Mike_T
Hi, my current data is 6 GB. And I'd like to decrease or remove my data as I don't need data on my phone. Could you please help me? Thanks
my phone number is ***********
[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
on 05-08-2024 23:19
This is not O2 it's a member to member community.
We have no access to your account. You need to contact O2.
Guide: How to find help & contact O2
I will add, all tariffs come with data. So you need to discuss a change of tariff. If you have signed up to a contract, you wont be eligible to change until you can upgrade or pay off a device and go for a sim only
Veritas Numquam Perit
07-08-2024 18:48 - edited 07-08-2024 18:48
07-08-2024 18:48 - edited 07-08-2024 18:48
If you do not want any data at all @SaraSabour, the £5.00 Big Bundle is something to consider :-
Big Bundles: Eveything you need to know – Help and Support | O2
on 07-08-2024 18:55
on 07-08-2024 18:55
The Op has posted in the Pay Monthly area, so advising to move to PAYG wont help the Op... unless they can afford to pay off there current contract and move to PAYG...