Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! changing plans

hello im currently on a sim only deal if I upgrade to a new phone plan will I still have to pay for my current plan ontop of the new one?

Resolved! sim cards that come with order

are the sim cards that come with a phone order linked to an account or can i let someone else use it?

hello, why is the network check taking so long, I've been waiting for 3 days, can someone explain to

Can somebody help me?

Resolved! My o2

this does not work , please cancel mobile no Mobile Number: (REMOVED)

Resolved! Upgrading through Uswitch in contract

Hi all, I am 5 month into 12 month sim only contract originally from Uswitch, in My O2 I can see the message "Good news. You can upgrade today - Need more data? You're ready to upgrade to a new sim only tariff."Does this means I can Upgrade through U...

I need urgent help

I need a invoice for all the monthly data charges received. The billing page is so bad on this platform I cannot access anything. All it shows me is my device plan not the data charge on top of it as well

Resolved! When does my contract expire

Just looking to know when my contract expires

Resolved! Cancel data sim card

Can you please help me cancel my data simcard that i got in 2017 as i dont live in the UK anymore??

O2 switch up - o2 not closing my account and therefore being charged for two devices!

Hi, I have tried on numerous occasions, speaking to o2 on the phone, live chat and emailing switch up however to no success. I received notification from o2 switch up that my phone has been received and passed their checks on 16th November. My accoun...

Resolved! Name on account changed without my permission

For a bit of background, my wife and I separated in August, I agreed to take the O2 account on as it was in my name (migrated over from Virgin Media). I had allowed one of the contracts to lapse as I couldn't afford it at this time but still had thre...

O2

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