Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 330345 Views
  • 2 replies
  • 2 kudos

Made a payment

I made a payment on Monday the 14th of April, do you know when it will be updated on my account on this months bill please as it still hasn’t updated

Resolved! Direct Debit wasn't taken.

My Direct Debit wasn't taken for 2 months (January and February) but was in March. How do I get thru to a human being to find out what to do about this? I keep getting presented with QR codes and I don't understand them and my phone doesn't seem to r...

galpat by Level 1: Joiner
  • 566 Views
  • 3 replies
  • 0 kudos

Number transfer from O2 to O2.

Ive had an O2 contract for a couple fo years and recently decided to upgrade. I used affordable mobile phones, found a deal and phone I liked. I entered my details to purchase, one question was do you have a current account, yes I do. Enter your exis...

ArThor by Level 1: Joiner
  • 11292 Views
  • 9 replies
  • 0 kudos

New tariff, but need to change

Yesterday, I switched my tariff to £10, for 10GB. But then found an online deal for £8 and 32GB data. I called the team back, and the lady said I could swap, she guided me though the online tariff deal, but at the end it came up with “an error has oc...

PAC CODE

Hi there, I recently requested to give my 30day notice for cancelling my tariff over the phone. Without being clear the girl simple disconnected my line. I now have no means of being contacted or accessing vital apps for my job. I am also unable to r...

Meli1 by Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Cost is too high

I’m thinking of leaving o2 as the cost of too high!is there a cheaper deal for me?

Resolved! Sim only

If i but a new sim contract via Uswitch (but with O2) can i keep my number that im already using?

Mcgon69 by Level 1: Joiner
  • 662 Views
  • 2 replies
  • 0 kudos

New order

Placed an order yesterday but not received any confirmation and there is nothing on my 02 but they have taken upfront payment

New11 by Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Experience the best on O2 all in one plan - Ultimate Plan

Hello folks, Today I'm thrilled to share some fantastic news by introducing our best mobile plan yet - Ultimate Plan. Get even more out of your mobile with a plan that brings together our most comprehensive mobile insurance, services, extras, and ent...

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Dave-O2 by Community Manager
  • 10624 Views
  • 16 replies
  • 1 kudos

Resolved! Phone number

I’m looking to change my mobile number

Matt46 by Level 1: Joiner
  • 481 Views
  • 2 replies
  • 0 kudos