Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

eSIM issues

Obviously I can’t download my eSIM without logging in, but I can’t login with that number without the eSIM. Why can’t I use a different method of security to retrieve the eSIM?! I also can’t call for support and am awaiting life changing phone calls ...

Cant get code on my phone to confirm account

Cant get code on my phone to confirm account because i am abroad

Change billing date

I would like to change my bill due date

Resolved! Cancel a contract

I want to cancel my contract but do not have access to the number anymore. I now have an EE phone so could not use the STAC option text number

Delivery date query

I am waiting on delivery

Resolved! I no longer have this number

Hi I want to cancel my contract as I no longer have the number or access to it.

phone and tablet

i am wondering why i am paying so much for my phone £129.27 and also paying £29.34 for my tablet which was supposed to be free

Order update

I've recieved emails from O2 confirming order, and to access account to move forward, however when I login I have no orders etc. Order number [REMOVED] Thanks [MOD EDIT: Personal and private information has been removed from this post. Please do not ...

Resolved! Change email address

How do I change my email address

Resolved! o2 PAYG number transfer to o2 pay monthly

Hi, I recently got a o2 pay monthly sim, previously was on o2 PAYG. I completed the form to transfer my old o2 PAYG number to my new pay monthly. The o2 PAYG number lost service on Monday 2nd Dec at around 10am, I could also not log into my o2 accoun...

O2

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