Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I'm currently paying for my son's sim only phone usage, but he's of the age now where I don't have to do that anymore. Any ideas how I transfer the phone number / payments over to him ??
Hi,I'm struggling to understand what's happening with my order. I pre-ordered the new Fold 7 in black (512GB with free 1TB upgrade deal ordered before the 24th July) for collection at my local O2 store, with an estimated collection date of two days a...
I have just joined Pay monthly. I was recently using Pay as you go. I was sent a new sim card& number. I told 02 that I wanted to keep my old number. How can I solve this. Can't find the right number to speak to anyone on this matter.
Hi, I'm an O2 pensioner and have just purchased a new phone and need to get my staff discount applied to the new contract. The old O2 VIP number I have is no longer in use, nor is the one that I was given in my local branch. Can anyone advise please,...
I ordered a Samsung fold 7 cancelled it online. Cancellation never went through phone was still sent. So I thought I’ll try it sent my s25 ultra same day to switch up. Confirmed they received it and will update my account. so I decided I don’t like t...
Hi all I need to transfer my number over to another network, but I don't want to stop my Pay Monthly plan. I want it to continue with a new number. I thought about generating a PAC, requesting a new number and then using the PAC, but I'm not sure thi...
I need to order a new sim card
Hello, so today my bill came in and I noticed a £30 jump almost on my bill when I checked I didn’t go over my allowance, but my device plan has doubled in price down to the very penny can’t anyone help or advise why this has or would have happened?
It's out of contract but I'm still paying the Airtime and Device plan till towards the end of next April and it ain't cheap. If I was to get an upgrade to a Pixel 9, would I be able to transfer the current Airtime/Device plan to the new one or would ...
Contract started in 2023. I am over the 24 months. I wish to end my airtime contract and continue paying the device plan monthly but there are no clear instructions on O2 how to do that. The easiest way for me as I want to keep my number is to reques...
