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Decrease my data

SaraSabour
Level 1: Joiner
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Hi, my current data is 6 GB. And I'd like to decrease or remove my data as I don't need data on my phone. Could you please help me? Thanks
my phone number is ***********

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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Cleoriff
Level 94: Supreme
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@SaraSabour 

This is not O2 it's a member to member  community.

We have no access to your account. You need to contact O2.

Guide: How to find help & contact O2 

I will add, all tariffs come with data. So you need to discuss a change of tariff. If you have signed up to a contract, you wont be eligible to change until you can upgrade or pay off a device and go for a sim only

Veritas Numquam Perit

Girl in a jacket
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Oxonian
Level 33: Firestarter
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If you do not want any data at all @SaraSabour, the £5.00 Big Bundle is something to consider :- 

 

Big Bundles: Eveything you need to know – Help and Support | O2

https://www.o2.co.uk/help/pay-as-you-go/big-bundles

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madasaf1sh
Level 77: Grand Master
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The Op has posted in the Pay Monthly area, so advising to move to PAYG wont help the Op... unless they can afford to pay off there current contract and move to PAYG... 

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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