on 17-05-2018 08:26
It depends how long the debt has been outstanding, not the amount, which determines if you get cut off or not.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 18-05-2018 12:28
I'm sorry to hear you're running into some issues with your contract @Lou93. Did you make some progress with the advice above, or receive some more information from Customer Service?
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on 18-05-2018 20:19
I do hope you get it sorted, @Lou93 - but your dilemma reminds me of this quote from a book I quite like:
“An automatic system,” he said and gave a small sigh. “Ancient computers ranged in the bowels of the planet tick away the dark millennia, and the ages hang heavy on their dusty data banks. I think they take the occasional potshot to relieve the monotony.”
― Douglas Adams, The Hitchhiker's Guide to the Galaxy