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1 ACCEPTED SOLUTION
Accepted Solutions
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Hi @Lou93 use the methods here to contact customer services http://www.o2.co.uk/contactus
It depends how long the debt has been outstanding, not the amount, which determines if you get cut off or not.
- 2 Posts
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- 144145 Posts
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Hi @Lou93 use the methods here to contact customer services http://www.o2.co.uk/contactus
It depends how long the debt has been outstanding, not the amount, which determines if you get cut off or not.
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@Lou93 You can call O2 from any phone on 0800 032 1402.
You didn't actually say how long you've been with O2, but if it's been a long time, why don't you have a Direct Debit in place?
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I'm sorry to hear you're running into some issues with your contract @Lou93. Did you make some progress with the advice above, or receive some more information from Customer Service?
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register? 
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I do hope you get it sorted, @Lou93 - but your dilemma reminds me of this quote from a book I quite like:
“An automatic system,” he said and gave a small sigh. “Ancient computers ranged in the bowels of the planet tick away the dark millennia, and the ages hang heavy on their dusty data banks. I think they take the occasional potshot to relieve the monotony.”
― Douglas Adams, The Hitchhiker's Guide to the Galaxy 
