- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-07-2018 09:56
The staff at O2 have been lovely but can’t do much apart from give me the email address.
Basically I had a default on my account from 2015 which I satisfied in April this year. Unfortunately it has not been updated by O2 and still shows as an outstanding balance.
This is stopping my career progress and I desperately need it updating.
Any ideas guys and gals?
Solved! Go to Solution.
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-07-2018 10:15
When trying the postal route ... check out the various options the post office delivery service has ... I'm thinking they may have something like a premium next day delivery ... = ... you will have to pay for such as this over & above a 1st class stamp ... try & get more than 'a certificate of posting' thing for your peace of mind & to optimize your chances of getting your letter to the O2 address which @MI5 has posted above at the earliest opportunity
All The Best @Bzjones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-07-2018 10:04
CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-07-2018 10:08
I’ve sent a few emails to no avail.
I’ll try the postal route but I fear time won’t be on my side.
Cheers anyway
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 20-07-2018 10:15
When trying the postal route ... check out the various options the post office delivery service has ... I'm thinking they may have something like a premium next day delivery ... = ... you will have to pay for such as this over & above a 1st class stamp ... try & get more than 'a certificate of posting' thing for your peace of mind & to optimize your chances of getting your letter to the O2 address which @MI5 has posted above at the earliest opportunity
All The Best @Bzjones
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 23-07-2018 09:48
HI @Bzjones, and welcome to the Community! I'm sending you a quick Private Message on the fourm to get soem more details and see if there's anything we can do on our end to help you speed things up as well
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?

