Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unauthorised £550 taken on 27.09.16 ----- still no refund

hey guys, You deducted £550 from my account on 27 September. I called 3 days later and received confirmation that this is your mistake & i was even told " this has happened to a few people". Ok 2 weeks go on & no money in my account, so i get in touc...

Resolved! credit check

Do 02 compete a credit check when upgrading or moving from pay monthly to sim only?

Resolved! Delivery address

Hi, I put in an order for OnePlus 3 on Thursday 20th October and was not aware at that time it was out of stock. I put my current address on the order expecting it to come next day, however, it is unknown when it will come, am I able to change my del...

Resolved! Going to europe

How do i set my 02 sim up for heading to europe so it dos'ent cost me a fortune? thanks

Resolved! Moving credit to another O2 number

Hi,I have two pay-as-you-go numbers and want to combine them.I was wondering if I can move my remaining allowance from one payg number to the otherand if so how I can do this?Thanks

Resolved! Billing

Where can I find details of what I am paying for?

Resolved! Charged more on Pay Monthly

Just wondering why I was billed £16.40 when Im usualy billed £16.I checked on my O2 login and the only difference was it said I was charged 33p for a text, even though I get unlimited texts and havnt sent any picture messages.

Resolved! 0344 numbers on Tariff "O2 Unlimited 24M 5GB"

I need to ring Curry's (the electrical store) on their 0344 number. Does my O2 Unlimited 24M 5GB package include this number as a free charge number within my deal, or will I have a charge per minute on top of my monthly fee to O2?

waste of time 02 rip off

sick to my back teeth of nobody listening just want my bill sorted its not rocket science !!!!! ABSOLUTE USELESS

Resolved! Changing Bank Detail and Name

Hi O2 Commuity. I want to change my bank details and name for my phone contract. My phone is currently under my boyfriend's name and bank account, as he offered to put it under his name because I was under 18 and wasn't allowd to buy a phone contact....

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