@Damilola
The email address is creditfilereferrals@telefonica.com
Or you can write or fax them:
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
Also, you can add a notice of correction to your credit file.
This will put doubt into the validity of the default and the credit agencies will be forced to question O2 about it.
https://www.experian.co.uk/consumer/guides/notice-of-correction.html
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
