Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2 replies
  • 1 kudos

Requesting specific numbers

Thanks in advance to anyone who takes the time to reply here... I used to have a bunsiness contract and stupidly used my number as the 2FA for several online accounts. It's been over a year since the contract ended and unfortunately I need to get bac...

Resolved! 2 numbers 1 phone???

I am starting a new business that requires a dedicated phone number but I don’t really want to add an extra handset; is there a way to have two numbers both directed to the single handset please?

Resolved! Why does 02 business not support connection of my AppleWatch?

02 business does not allow connection of my Apple Watch to the O2 network because I have a business account. If I had a personal account this would be no problem. Therefore it is clear no technical issue is preventing this connectivity. Why is my bus...

PauJ6 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Data roaming

Just returned from one month in the USA.I have 2 phones. Both had "Mobile Data" switched off before we left the UK.I switched mine ON for the last day, but when I got my bill there are multiple charges of £7.50 for data roaming on the phone which was...

LJ_1951 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! end of contract

I'm sure this has been asked before, sorry not posted here before I've just realised my contract ends today.I have 3 numbers on the accountWill they continue as normal so I can renew after the contract has expired? thanks in advance

Sirfen by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Recent conversion to a business account & no access to MyO2

Hello I wonder if someone is able to advise please? I have had an O2 personal contract for years, which I recently converted to a Business account. I've had confirmation that the conversion has taken place but I now cannot access MyO2. If I log in us...

MW-2021 by Level 1: Joiner
  • 2 replies
  • 0 kudos

Resolved! o2 open registration broken

As the title says, the form fields are broken on registering o2 open. It says my national insurance number is wrong/wrong format. Makes no sense. Same when trying to register my work email address. I simply cannot progress the screen when trying to u...

MoAbbasi by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Need my phone reconnected

I really need my phone put back on it’s an emergency I have no electric supply and need to call the helpline ASAP. I payed my billthis morning so have a Authorisation code

Skye2 by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Waiting times for a simple question are a [abusive language removed] joke

I’ve been trying for last 3 weeks to get I don’t care about you 2 customer don’t care to find out why one of my numbers is not in my name if this is true then it’s fraud can somebody answer me or just end the any and all contracts not linked with me ...