Business Customers
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 2072 Views
  • 2 replies
  • 1 kudos

Resolved! Call itemisation

Hi, I was wondering if someone can help. We may need to pull down call records as part of a legal case. Do you know how far back we can go with 02 itemisation? We may be looking for a record of a call which happened in Feburary 2020 and would like to...

JDUBS by Level 1: Joiner
  • 129 Views
  • 1 replies
  • 0 kudos

Facility to Play Recorded Message But Disable Voicemail?

Hi Community, I've been issued with a company phone on O2, which I am now required to use for business purposes. I don't like voicemail, so my personal mobile plays an OGM (OutGoing Message) I recorded, but voicemail is disabled. I spend most of my w...

SteveT by Level 1: Joiner
  • 182 Views
  • 0 replies
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Resolved! Tariffs & Line rental

I have 2 business lines. I only use one of them & i would like to downgrade my tariff on my main number as my line rental is over £100 a month. any idea how or if i can do this? I really need to cut back on costs. Thanks

mugus54 by Level 1: Joiner
  • 153 Views
  • 1 replies
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Resolved! Strange message charges when abroad

Anyone shed any light on this? I’ve got a SIM only business contract. I work in Algeria on a 4 weeks on 4 weeks off basis. When I’m Algeria I turn roaming off and avoid using my UK number. I’ve noticed recently some quite high monthly bills and when ...

Resolved! Phone not working

My phone hasn’t worked for a couple of days. My bill is paid and I have tried to contact numerous times. Can I please have some answer

Jhinkins by Level 1: Joiner
  • 101 Views
  • 1 replies
  • 0 kudos

Resolved! Bar on phone

I was changing bank accounts this month and my bill didn’t come out. No idea how as all others did. But byways. My phone had a bar put on it. I rang up and paid my bill but it still won’t let me use internet. Phone text etc. My question is. How can I...

Lynch2002 by Level 1: Joiner
  • 254 Views
  • 4 replies
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Resolved! Possible installation of a mast

Hi I'm trying to find out if its possible to have a mast installed in my village, we have extremely poor signal on all networks and very poor broadband speeds, there is a large water tower in the village to which I've had a brief chat with the owner ...

Greggus by Level 1: Joiner
  • 147 Views
  • 1 replies
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Resolved! Bills is higher than usually

Hi!My name is Elisabeta Iagaru and i just seen that my bank account was debited whit 108 pounds for my last bill!How this happened and why i paid so much?

Minela86 by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos