Business Customers
Ask the community about the O2 Business service.
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FAQs: Business Customers

Hi all, welcome to the Business Customers board! If you are on a Business contract or are thinking of getting one and have related questions, this is the board you can post your question to and get replies from other customers. Please remember: if yo...

Marjo by Former Staff
  • 5237 Views
  • 2 replies
  • 1 kudos

Resolved! Apple Watch on business

Phoned o2 to add a watch to my business account only to be told I can’t have 1 as they don’t support this, I asked for ways around it and they said I’d need to buy a consumer contract and then link the 2 together but he said not all functions would w...

Mattjay5 by Level 1: Joiner
  • 1635 Views
  • 6 replies
  • 0 kudos

Transfer from personal to business account

I have recently transferred from a personal to a business account. Using the same mobile number.After days of trying to get online access I finally have it today.Only to discover I can't register my phone number with my business account because it'is...

Chris_B27 by Level 1: Joiner
  • 206 Views
  • 1 replies
  • 0 kudos

Resolved! Replacement SIM

Hi, how do I request a replacement SIM.One has 'gone missing' from a business handset.Many Thanks

Carl05 by Level 1: Joiner
  • 314 Views
  • 1 replies
  • 0 kudos

5G sim

Hi, I have never had 5G on this phone and a repair shop said it is because I don’t have a 5G sim?

Resolved! O2 business

Hi I had a call from O2 business and changed my phone line to them and now I can't seem to get onto my O2 or use the WiFi in the tube stations are they not still a part of O2? I also wanted a phone upgrade too but am I still able to get this with O2 ...

MazzaG by Level 1: Joiner
  • 286 Views
  • 2 replies
  • 0 kudos

Resolved! Payment

I did not realise my debit order did not go through and now i cannot call out to pay online. I do not have a landline. I went in store and was told they cannot help me.

Flox by Level 1: Joiner
  • 229 Views
  • 1 replies
  • 0 kudos

Business 'My Account' Not working

I have contacted Business help over this issue 6 times now over the past 5 months and at this point, about ready to leave O2! Basically on our business account if I log into our 'My O2 Business' account I can view my Bills etc and see basic ionformat...

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FCorps by Level 1: Joiner
  • 222 Views
  • 1 replies
  • 0 kudos

02 NOT REPLYING TO HELP REQUEST

I have been trying since 28 September to get 02 to sort out problem with i phone 5SE, now they won't even reply, CEO is ignoring signed for recorded delivery letters, problem is phone cannot send text messages, nor receive MMS from android phones. Ju...

bashthedog by Level 1: Joiner
  • 1468 Views
  • 17 replies
  • 0 kudos

Resolved! disconnected when i don't owe any money

these gormless accountants at o2 have disconnected my phones , even though they are in funds currently , with next due payment at 31.12.2023. My account is currently in credit, as i forward paid 89 pounds when only owing 85.24. surely O2 is capable o...