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Contract paid but still not working

Jake44
Level 1: Joiner
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Registered:
I’ve paid my contract lastnight as it was overdue , my network still isn’t on and I need to make calls
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MI5
Level 94: Supreme
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Registered:

@Jake44 

Contact customer service as it can take a few hours to automatically reinstate.

Customer service can push it through.

Try rebooting phone too Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Jake44 

Contact customer service as it can take a few hours to automatically reinstate.

Customer service can push it through.

Try rebooting phone too Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Bambino
Level 84: Resplendent
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Registered:

@Jake44 You might want to think about setting up a Direct Debit to avoid problems like this in the future.

I DO NOT WORK FOR O2



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EmilieT
Former Staff
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Hi @Jake44, I was wondering if your phone was now working again as expected? Please let us know if you need any further help slight_smile

 

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