Contract paid but still not working

[Jake44]

I’ve paid my contract lastnight as it was overdue , my network still isn’t on and I need to make calls

[MI5 · Accepted solution]

@Jake44 

Contact customer service as it can take a few hours to automatically reinstate.

Customer service can push it through.

Try rebooting phone too Guide: How to find help & contact O2 

[Bambino]

@Jake44 You might want to think about setting up a Direct Debit to avoid problems like this in the future.

[EmilieT]

Hi @Jake44, I was wondering if your phone was now working again as expected? Please let us know if you need any further help

to the community!