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Connecting my phone to my car

Snap
Level 2: Apprentice
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I would appreciate if any of you kind people could help me.

I have Samsung J3 and on pay as you go. My phone has no signal and the car computer can not be installed. The area that I am in is Hawkinge kent. I can use the phone  to communicate but with a lot of difficulty. I was thinking of buying a new phone. Wondering if it is the reason for such a very poor signal

any help would be appreciated..

 

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Snap
Level 2: Apprentice
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I have now purchased the Galaxy J5 very pleased battery last longer stronger signal and quicker in response. Still having trouble with connecting to the car. My daughter is visiting soon she set up my last phone.thanks for the help John.

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Bambino
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@Snap You can check your local coverage and signal strength here: http://status.o2.co.uk/

What do you mean by 'the car computer can not be installed'? 

I DO NOT WORK FOR O2



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MI5
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You need to check free PAYG sims from other networks to find which network gives you the best coverage.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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@SnapAre you talking about pairing your devices using Bluetooth, or just using your phone as a hands free device in the car?

Veritas Numquam Perit

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jonsie
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The status checker says no problems in Hawkinge Kent and 4G is available so maybe an issue with the sim or the phone. I would be looking at a free sim from ee or Three to check coverage.

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EmilieT
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Hi @Snap, did you get a chance to look at the replies above yet? Please let us know if it helps you or if you need any further advice on this smiling

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Snap
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I have decided to up grade my phone talked to customer help this morning. 

Went for Samsung Galaxy J7 tryed to order on line not working told that it would go through tomorrow.

got my fingers crossed thanks for your reply John.

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jonsie
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Snap
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I have now purchased the Galaxy J5 very pleased battery last longer stronger signal and quicker in response. Still having trouble with connecting to the car. My daughter is visiting soon she set up my last phone.thanks for the help John.

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MI5
Level 94: Supreme
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Best of luck mate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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