I can take you to many places where there is no signal with Orange too (I have a business account with them) esp since they all combined to become EE and they took down a bunch of masts. The problem is so bad all across the UK that we are ditching Orange (we have 1000's of users in UK).
I mention this for balance and not because I am particularly defending O2 as I also have a Three sim which works where neither my O2 or Orange sim will, so the point is, you should go with who gives you the best signal, period, and if you travel the country as I do, not one single provider is adequate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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