Code to retrieve account

[SW1]

I received a text from o2 with a code to retrieve my account but I did not request this informaiton.  Is this someone trying to access my acount?

[MI5]

@SW1 

You should call O2 immediately and change your password Guide: Coronavirus Community Help and Support 

[Daniel6]

How can i see what phone i gonna haved ?

[SW1]

I have changed my password on "my o2" app.  will that be sufficient enough? 

[MI5]

@SW1 

Yes that's fine but you should still report it to O2 and keep an eye on your account for a few days.

Also don't fall for any scam calls asking you for the code sent to your phone from anyone.

[SW1]

Ok thanks, i have tried to ring o2 and via livechat but no answer/lines busy.  I'll try again.  thanks for your help.

[MI5]

@SW1
Try this number 0800 587 4005