Changing my data plan without me knowing

[Findam]

I received an email saying o2 have changed my data plan, I haven't spoken to them about this 

[Bambino]

@Findam  You'll need to speak to customer service. This is a customer community. No one here has access to anyone else's account. Best time to call is 8-8.30 am to avoid a long wait on hold. 

https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416

Please don't click on any links in the email, if there are any. It may not be a genuine email from O2 and could very well be a scam or malware.

[TallTrees]

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@Findam wrote:

I received an email saying o2 have changed my data plan, I haven't spoken to them about this 

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Hello @Findam 

Seems an odd email to me.  As advised best to contact o2 customer services early am is best and not chat. Just in case it is a scam and there are many of these about, don't use any of their links.

Best of luck

and welcome to the o2 community forum

[Martin-O2]

Hey @Findam did you speak to customer services about this and if so what was the outcome?