Changing auto top up amount

[Anonymous]

I have been looking for two days now to try and change my monthly amount, can anyone point me to the right place.

[MI5]

Calling 4445 is probably the easiest way.

[Cleoriff · Accepted solution]

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@MI5 wrote:
Calling 4445 is probably the easiest way.

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Absolutely right...but in the interim and if you need extra immediately...get a top up voucher pro-tem...

[Cleoriff]

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@MI5 wrote:
Calling 4445 is probably the easiest way.

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@MI5  could this be changed via My O2? Genuine question...:smileywink:

[Anonymous]

Thanks for the speedy replys

[Anonymous]

Hi there @Anonymous

You have to do it Online as customer services cannot make any changes on the O2 auto top-up

You need to go back to my O2 and find "Regular Top up" and then edit the amount.

Hope this helps

[Cleoriff]

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@Anonymous wrote:

Thanks for the speedy replys

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Not at all...Hope we helped @Anonymous

[James999]

I’m trying to change my auto top up amount each month but the app doesn’t appear to let me do this? Logging on online let’s me create a top up, but not change amount of an existing top up. Does anyone know how I do this?

[Cleoriff]

@James999 

Give O2 a call on 4445.