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Changing auto top up amount

Anonymous
Not applicable

I have been looking for two days now to try and change my monthly amount, can anyone point me to the right place.

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Cleoriff
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@MI5 wrote:
Calling 4445 is probably the easiest way.

Absolutely right...but in the interim and if you need extra immediately...get a top up voucher pro-tem...

Veritas Numquam Perit

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View solution in original post

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MI5
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Calling 4445 is probably the easiest way.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:
Calling 4445 is probably the easiest way.

Absolutely right...but in the interim and if you need extra immediately...get a top up voucher pro-tem...

Veritas Numquam Perit

Girl in a jacket
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Cleoriff
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@MI5 wrote:
Calling 4445 is probably the easiest way.

@MI5  could this be changed via My O2? Genuine question...:smileywink:

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Anonymous
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Thanks for the speedy replys

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Anonymous
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Hi there @Anonymous

 

You have to do it Online as customer services cannot make any changes on the O2 auto top-up

You need to go back to my O2 and find "Regular Top up" and then edit the amount.

Hope this helps slight_smile

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Cleoriff
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@Anonymous wrote:

Thanks for the speedy replys


Not at all...Hope we helped @Anonymous wink

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James999
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I’m trying to change my auto top up amount each month but the app doesn’t appear to let me do this? Logging on online let’s me create a top up, but not change amount of an existing top up. Does anyone know how I do this?
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Cleoriff
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@James999 

Give O2 a call on 4445.

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