Change of tariff - simplicity pay monthly

[Anonymous]

Hi all,

My contract ends up in June 2015 but I just realised that O2 has introduced completely new tarrifs. I pay over £17 for 300 mins and 500MB of data. Now for £16 you can have 1000 mins and 1GB data. Is there any way I could change except for paying for all time left till June 2015? I don't want to pay less, that I can understand, but why shouldn't I have the new allowances? I think it would be fair to loyal customers to give them what new customers get.

Regards

Dave

[jonsie]

It's generally pot luck which call centre you get through to in all honesty. Sometimes the dialogue looks like they use google translate and very often complicated queries result in account changes not requested.